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Sub-Processors

Sub-processor Name Purpose of Processing Type of Customer Data Stored or Processed Location Product
Amazon Web Services Inc. Cloud Hosting Services Hosting services and storage USA
  • DocStar
  • Grow 
  • Propello
  • Acadia
Evoque US Datacentre Hosting Facility

Co-location services

(includes floorspace, power, cooling)

 USA

Private Cloud ERP
West Wisconsin Telcom Datacentre Hosting / VMs

Co-location services

(includes floorspace, power, cooling)

 USA

Elite Extra
Cisco Systems Global Network Provider  Network solutions USA

All Entities
Microsoft Corporation Cloud Hosting Services Hosting services and storage Global
  • 1 EDI Azure
  • BisTrack
  • Cloud ERP
  • Eagle
  • P21 Cloud
  • ECC
  • Private Cloud ERP
  • Collaborate
  • CPQ
  • Eclipse
  • Decor
  • Data Interchange
ServiceNow Technical Support / Customer Support Personal data (under GDPR) USA

All Entities
CyrusOne US Datacentre Hosting Facility

Co-location services 

(includes floorspace, power, cooling)

 USA
  • BisTrack
  • Cloud ERP
  • Eagle
  • Eclipse
  • EMS
  • EPN
  • HCM
  • IDA
  • P21 Private
  • Vision
Bluebridge

US Datacentre Hosting Facility

Co-location services 

(includes floorspace, power, cooling)

 USA

1 EDI
DocuSign E-signature Management Data or files stored in product DB USA Contracts
Oracle Cloud Hosting Services Hosting services and storage USA IDA
Agiloft Inc Contract Management

Non-Disclosure Agreements, Custom Master 

Customer Agreements, Master Service Agreements, 

M&A agreements, etc.

 USA All Entities
Conversica Communication Services Personal data (under GDPR) USA Marketing
AnnounceKit Communication Services Personal data (under GDPR) USA Marketing
TruVoice Customer Experience Analytics Personal data (under GDPR) USA Marketing
Salesforce Inc. Sales Administration Non-sensitive PII USA All Entities
SAP Technical Support Data or files stored in product DB Germany Epicor Knowledge Mentor
BISCIT Technical Support Data or files stored in product DB Australia Epicor Kinetic Warehouse
GetPAID Credit & Collections AR, Notes & Credit information Global Finance
OpenAI, L.L.C Natural Language processing, Speech Recognition, Generative AI

Data relating to user text or files stored in 

product or files created by the customer stored

 in applicable cloud products

 USA Kinetic
HubSpot Marketing /Customer Support Management

Personal data (under GDPR)

 USA Marketing  (Acadia)