The Value of Supply Chain Technology
According to a recent Gartner® report, “Supporting digital supply chain transformation with the use of emerging technologies remains a top-funded initiative for supply chain organizations.”¹
- By 2028, 25% of supply chain KPI reporting will be powered by GenAI models.
- Only 10% of companies believe that technology is not a source of competitive advantage.
- Nearly one-third of respondents to a Gartner survey2 said that technology is critical to the success and growth of their business.
- With 34% of respondents identifying improving decision-making speed, quality and robustness as one of the top three goals driving their investments in emerging/new technologies, this supports the prediction that GenAI will play a major role in supply chain solutions over the next few years.
Gartner identified four major areas of emerging technology investment:
Labor
Addressing rising labor costs and labor shortages by supplementing, enhancing or replacing humans with technology and automation that can perform tasks independently.
Intelligence
Leveraging technology to make better, faster and more enlightened decisions.
Edge
Looking at technology architectures that blend the value of applications in the cloud with the responsiveness and performance of technologies sitting at the edge.
Security
Addressing cyber risks associated with digital and cyber-physical systems prevalent in supply chain organizations today.
At Epicor, we’re ready to help you begin your digital transformation with industry-specific solutions that simplify your supply chain.
¹Gartner, Predicts 2024: Supply Chain Technology, 26 October 2023, Dwight Klappich, Rick Franzosa, Carly West, Simon Tunstall, Brian Schultz, Jose Reyes.
²2022 Gartner Supply Chain Technology User Wants and Needs Survey GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
