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Streamline Service and Repair with ePartsBook

ePartsBook is a cloud-based solution for equipment manufacturers, field engineers, and product managers to help manage serialized machines. It simplifies service, quoting, and part tracking with interactive visual CAD, BOM history, and direct Epicor integration.

  • Visualize machine assemblies and sub-components
  • Track BOM changes over time
  • Generate quotes quickly
  • Identify trends to improve product quality
Workers with machine at factory

Benefits

Heavy industry engineer at factory

Visualize Every Machine in Detail

Understand master assemblies and sub-components with multi-level CAD views, enabling faster diagnostics and better service decisions.

Streamline Field Operations

Reduce time spent searching for parts and simplify quoting, service tracking, and issue resolution with interactive visual BOM navigation.

Woman engineer working in factory
Automation engineer using laptop for programing

Improve Product Quality with Data

Identify recurring failures and design issues using historical BOM data and service trends to drive continuous improvement.

Features

Interactive CAD Navigation

Quickly locate parts and assemblies with auto-generated, hyperlinked drawing packages.

As-Maintained BOM Tracking

Maintain a full history of part replacements and mechanical changes over time.

Quote Creation

Generate quotes for parts and assemblies directly from the BOM interface.

Epicor Field Service Integration

Create service jobs and cases without leaving ePartsBook.

Service Notes and Case Reporting

Document changes, track actions, and manage service history with templates and Epicor Kinetic integration.

Data-Driven Insights

Spot trends like recurring failures to inform design improvements and reduce downtime.

Integrations

Epicor Field Service

Seamless integration for case creation and service job management.
Epicor Kinetic

Unlock full case management capabilities.
CAD/PDM/PLM Systems

Pull drawings directly from your existing systems.

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